What are quality star ratings?

Plans receive a quality rating from 1 to 5 stars. The ratings are based on survey results and data provided by carriers*.

Overall quality rating is based on three categories:

  • Medical Care
  • Patient Experience
  • Insurance Company Service

*Plan quality ratings and enrollee survey results are calculated by CMS using data provided by health insurance plans in 2022. The ratings are being displayed for health insurance plans for the 2023 plan year.

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