Application Quick Tips

There is a lot of information to keep track of when you apply for coverage. These tips will give you an idea of what to expect when you use Washington Healthplanfinder.

Application Tips

Use your legal name.

Input your name how it appears on your identification card, including your middle initial. If you legally change your name, you can update your application at that time.

 

Reference last year’s tax return.

The information you need for your application is like what you include on your tax return.

If you are married, you must claim “married filing jointly” or “married filing separately.” “Single filing taxes” does not apply. You must also include your spouse on your application, even if they do not need coverage.

If you are getting married or divorced, use last year’s filing status. You can update your application when it is final.

 

Add all household members (even if they do not need coverage).

Your household includes you, your spouse, children you care for and anyone else you include on your tax return. Include everyone in your household when you apply for a health plan. This ensures you get the most savings possible.

If some household members do not need coverage, you can indicate this on your application. Simply answer “No” to the question “Is this person applying for coverage or continuing existing coverage through Washington Healthplanfinder?”

If some household members do not need coverage, you can indicate this on your application. Simply answer “No” to the question “Is this person applying for coverage or continuing existing coverage through Washington Healthplanfinder?”

Who do I include in my household?

 

Reference your permanent resident card.

If you are a permanent resident, you will need your registration number. This number can be found on the back of your permanent resident card (I-551). It appears in the first line of characters on your card. It has three letters followed by ten numbers (ex: ABC1234567890).

For your date of entry, use the “resident since” date on your card.

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Add up your income.

Washington Healthplanfinder will ask for your monthly income. Include all income before taxes or other deductions.

Learn how to report income.

 

Reference any other insurance information.

If someone in your household was offered insurance by their employer, include this on your application. You may need the premium amount of this insurance for an individual or family.

Also include any other insurance you may have. This ensures you receive the correct eligibility results.

Eligibility Tips

You will receive eligibility results after you submit your application.

These results show if you qualify for a Qualified Health Plan, Washington Apple Health (Medicaid) or any savings. Savings can include Cascade Care Savings, tax credits and cost-sharing reductions.

You can click on each household member’s name to see details about their eligibility.

 

You may be found conditionally eligible (and that’s okay).

This means Washington Healthplanfinder could not verify some of your information.

If this happens, you will need to provide documentation that verifies your information. You can do so by uploading documents to your Washington Healthplanfinder account.

To upload documents in your account:

  1. Sign into your account.
  2. Click the “Action Tab” in your dashboard.
  3. Click “Upload Document.”

You can also upload documents from your phone using the WAPlanfinder app.

WAPlanfinder provides secure access to important info and messages as well as a convenient way to submit documents with the snap of a photo. Only download WAPlanfinder from trusted sources like Apple’s App Store or Google's Play Store.

Download the WAPlanfinder mobile app through the App Store. Download the WAPlanfinder mobile app through the Google Play store.

 

You have 95 days to provide documentation.

If you are found conditionally eligible, you have 95 days to provide the requested information. The documents we need can be found in your account dashboard.

During this time, you can select a plan, pay your premium and use your benefits. However, you will be disenrolled if you do not provide documentation on time.

Enrollment Tips

Information about your coverage will be sent by mail or email.

If you select paperless notifications, we will send you information by email. Otherwise, you will receive it by mail.

 

Enroll by the 15th for coverage that starts next month.

Your coverage begins the first of the next month if you enroll by the 15th of the month. If not, your coverage begins the first of the following month.

Example: Sylvia wants her coverage to begin Jan. 1. She needs to enroll by Dec. 15 for this to happen. If she enrolls after Dec. 15, her coverage will begin Feb. 1.

 

If you cancel your coverage, it will end at the end of the month.

You can cancel your coverage at any point during the month. If you do so, your coverage ends the last day of that month.

Example: Sylvia wants her coverage to end Oct. 31. She can cancel anytime from Oct. 1 to Oct. 31 for this to happen.

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Password tips

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If you still have trouble, call the Customer Support Center at 1-855-923-4633.