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Frequently asked questions (FAQs)

Locked out of your account? Need to make changes to your health insurance? Our Frequently Asked Questions page offers answers to common questions.

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Answers by topic

Find answers to common questions about Washington Apple Health (Medicaid), your Washington Healthplanfinder™ account and more.

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© 2025 Washington Health Benefit Exchange. Powered by the Washington Health Benefit Exchange, Washington Healthplanfinder™ is the official ACA-compliant health benefit exchange for Washington State.